Privacy Policy

Yiwu VOLEMI Electric Appliance Co., Ltd. ("VOLEMI" or "we") highly values your personal privacy and data security. This Privacy Policy details how we collect, use, store, and protect your personal information when you use the VOLEMI platform.

This Privacy Policy applies to all users who access and use the VOLEMI website (volemi.cn) and its related services. Using this platform constitutes your agreement to the data processing practices described in this Privacy Policy.

We collect the following types of information to provide and improve our services:

• Account Information: Company name, contact name, email address, phone number, company address, and business type provided during registration
• Transaction Information: Order details, purchase history, payment records, and logistics information
• Communication Records: Content of communications with us via email, online chat, or customer service channels
• Technical Information: IP address, browser type, device information, access logs, and usage behavior data (collected through cookies and similar technologies)

The information we collect is used for the following purposes:

• Processing orders, arranging production, and shipping
• Providing customer support and technical services
• Sending order confirmations, shipping notifications, and product quotations
• Improving platform functionality and user experience
• Complying with legal and regulatory requirements and preventing fraud and abuse

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

With necessary third-party partners such as logistics providers and payment processors, to complete orders and provide services. These partners may only use your information to the extent necessary to provide their services.

We may disclose information when required by law, court order, or government agency request, or to protect the legitimate rights and interests of VOLEMI and its users.

We implement reasonable technical and administrative measures to protect your personal information, including but not limited to SSL/TLS encrypted transmission, firewall protection, access control, and regular security audits.

Despite our security measures, we cannot guarantee absolute security of data transmission over the Internet. You understand and accept the inherent risks of online data transmission.

This platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize your browser, remember your preferences, and analyze website traffic.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on this platform.

We use third-party analytics tools such as Google Analytics to understand website usage. These third-party service providers may use their own cookies to collect anonymous usage data.

Under applicable data protection laws, you have the following rights:

• Right of Access: Request to view the personal information we hold about you
• Right of Rectification: Request correction of inaccurate personal information
• Right of Erasure: Request deletion of your personal information under certain conditions
• Right to Restrict Processing: Request restriction of processing your information under certain conditions
• Right to Data Portability: Obtain a copy of your personal information in a structured, commonly used format

We may update this Privacy Policy from time to time. Material changes will be notified via platform notice or email. We recommend periodically reviewing this page for the latest privacy practices.

Continued use of our services after revisions to this policy constitutes your agreement to the revised Privacy Policy.